:root{--bg:#070809;--panel:#111318;--line:#292d35;--gold:#ffbd22;--green:#20e58b;--red:#ff626d;--text:#f7f7f7;--muted:#8e96a2}*{box-sizing:border-box}html,body{margin:0;min-height:100%;background:radial-gradient(circle at 10% -10%,#3b1800,transparent 30%),var(--bg);color:var(--text);font-family:Arial,sans-serif}.hidden{display:none!important}.gate{position:fixed;inset:0;display:grid;place-content:center;text-align:center;background:#070809;z-index:50}.loader{width:70px;height:70px;margin:auto;display:grid;place-items:center;border-radius:22px;background:linear-gradient(145deg,#ffd65e,#ff7a00);color:#211200;font-weight:1000;font-size:25px;animation:p 1.2s infinite}@keyframes p{50%{transform:scale(.9);opacity:.7}}.app{width:min(1050px,100%);margin:auto;padding:0 14px 50px}.top{position:sticky;top:0;z-index:10;display:flex;justify-content:space-between;align-items:center;margin:0 -14px;padding:11px 14px;background:#08090bea;border-bottom:1px solid var(--line);backdrop-filter:blur(14px)}button{border:0;border-radius:11px;padding:10px 13px;background:linear-gradient(135deg,var(--gold),#ff7a00);color:#201200;font-weight:900;cursor:pointer}.top button{background:#171a20;color:#fff;border:1px solid #333842}.top div{text-align:center}.top b{display:block;color:#ffd35c}.top span{font-size:8px;color:var(--muted);letter-spacing:1.5px}.hero{display:flex;align-items:center;gap:16px;padding:22px 5px}.hero img{width:78px;height:78px;border-radius:25px;object-fit:cover;border:3px solid var(--gold);background:#1b1d22}.hero h1{margin:6px 0 2px;font-size:24px}.hero p{margin:0;color:var(--muted);font-size:11px}.hero>div>span{padding:5px 8px;border-radius:999px;background:#3a2900;color:#ffd568;font-size:9px;font-weight:900}.chips{display:flex;gap:7px;margin-top:9px;flex-wrap:wrap}.chips>*{padding:6px 9px;border-radius:999px;background:#16191e;color:#d5d9df;font-size:9px}.chips b{color:#8affc9}.tabs{display:flex;gap:7px;overflow:auto;padding:7px 0 13px;scrollbar-width:none}.tabs button{flex:0 0 auto;background:#15181d;color:#9da5b0;border:1px solid #292d34;font-size:10px}.tabs button.active{background:#392700;color:#ffd661;border-color:#685000}.panel{display:none}.panel.active{display:block}.kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.kpis article,.card{padding:15px;border:1px solid var(--line);border-radius:17px;background:linear-gradient(150deg,#15181d,#0c0e11);box-shadow:0 15px 40px #0003}.kpis span{color:var(--muted);font-size:9px}.kpis b{display:block;margin-top:7px;font-size:18px}.card{margin-top:11px}.card h2{margin:0 0 12px;font-size:16px}.card p,.card small{color:var(--muted);font-size:10px;line-height:1.6}label{display:grid;gap:6px;margin:10px 0;color:#abb2bc;font-size:10px}input,textarea,select{width:100%;padding:11px;border:1px solid #363b44;border-radius:11px;background:#090b0e;color:#fff;outline:none}.progress-row{display:grid;grid-template-columns:90px 1fr 110px;gap:9px;align-items:center;margin:10px 0}.progress-row>div{height:9px;border-radius:999px;background:#252931;overflow:hidden}.progress-row i{display:block;height:100%;width:0;background:linear-gradient(90deg,var(--gold),#ff7a00)}.badges,.schedule{display:flex;gap:8px;flex-wrap:wrap}.badges span,.schedule span{padding:9px;border:1px solid #343941;border-radius:12px;background:#0c0f12;font-size:10px}.list{display:grid;gap:8px}.item{padding:12px;border:1px solid #2c3139;border-radius:13px;background:#0c0e11}.item-head{display:flex;justify-content:space-between;gap:10px}.item b{font-size:11px}.item p{margin:6px 0 0}.positive{color:#78ffc0}.negative{color:#ff8d97}.badge{padding:4px 7px;border-radius:999px;background:#282d34;color:#cbd1d9;font-size:8px}.badge.pending{background:#3a2a00;color:#ffd465}.badge.replied,.badge.resolved{background:#0b3525;color:#81ffc2}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:11px}.filters{display:grid;grid-template-columns:1fr 1fr auto;gap:8px}.copybox{display:flex;gap:8px;align-items:center;padding:12px;border:1px dashed #615000;border-radius:13px}.copybox b{flex:1;color:#ffd55c;letter-spacing:1px}.stars{display:flex;gap:4px}.stars button{background:transparent;color:#555f6b;padding:4px;font-size:23px}.stars button.on{color:#ffbd22}.danger{background:#45171c;color:#ffb2b8}.secondary{background:#171a20;color:#fff;border:1px solid #343943}#waSupport{display:block;margin-top:10px;padding:11px;text-align:center;border-radius:11px;background:#116b49;color:#fff;text-decoration:none;font-weight:900;font-size:10px}.switch{display:flex;align-items:center;gap:8px}.switch input{width:auto}.toast{position:fixed;right:15px;bottom:15px;max-width:350px;padding:13px;border-radius:12px;background:#171a20;border:1px solid #425;color:#fff;transform:translateY(100px);opacity:0;transition:.25s}.toast.show{transform:none;opacity:1}details{padding:10px 0;border-bottom:1px solid #292d34}summary{cursor:pointer;font-weight:800;font-size:11px}@media(max-width:700px){.kpis{grid-template-columns:1fr 1fr}.grid2{grid-template-columns:1fr}.progress-row{grid-template-columns:80px 1fr}.progress-row small{grid-column:1/-1}.filters{grid-template-columns:1fr 1fr}.filters button{grid-column:1/-1}.hero img{width:64px;height:64px}.hero h1{font-size:20px}}